phph7 Privacy Policy

1. Introduction

phph7 ("phph7," "we," "us," "our") is committed to protecting the privacy and personal data of all users of the phph7 online casino and sports betting platform, accessible at phph7.app ("Platform"). This Privacy Policy ("Policy") describes how phph7 collects, processes, stores, shares, and protects personal data in connection with your use of the Platform.

This Policy applies to all registered players, visitors, and any other individuals whose personal data phph7 processes in connection with the Platform. By registering an account or using the phph7 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

phph7 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission ("NPC"). Where applicable, phph7 also observes internationally recognised data protection principles.

2. Personal Data We Collect

2.1 Registration Data

When you create a phph7 account, we collect the information you provide during the registration process, including:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile number
• Residential address (including city, province, and postal code)
• Username and encrypted password
• Preferred currency (Philippine Peso / PHP)

2.2 Identity Verification (KYC) Data

To comply with PAGCOR regulatory requirements and anti-money laundering obligations, phph7 may request the following documents and information:

• Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, PRC ID, UMID)
• Proof of residential address (e.g., utility bill, bank statement, barangay certificate)
• Proof of payment method ownership (e.g., screenshot of GCash account, bank account details)
• Source of funds declaration where required by applicable regulations

2.3 Financial Data

phph7 collects financial data necessary to process deposits and withdrawals, including GCash account details, bank account numbers (BPI, BDO, Metrobank, UnionBank), transaction amounts, and transaction history. phph7 does not store full payment card numbers. All financial data is encrypted in transit and at rest.

2.4 Gaming Activity Data

phph7 automatically records data relating to your gaming activity on the Platform, including games played, bets placed, amounts wagered, winnings and losses, session duration, and game preferences. This data is used to operate your account, calculate payouts, detect fraud, and comply with regulatory reporting obligations.

2.5 Technical and Device Data

When you access the phph7 Platform, we automatically collect certain technical data, including your IP address, device type and model, operating system, browser type and version, screen resolution, and referring URL. This data is used for security monitoring, fraud prevention, and platform optimisation.

2.6 Communications Data

If you contact phph7 support via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the identity of the support agent who assisted you. This data is used to resolve disputes, improve service quality, and maintain records as required by applicable regulations.

3. How We Collect Your Data

phph7 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions.
• Automatically — through cookies, web beacons, server logs, and similar tracking technologies when you access and use the Platform.
• From third parties — including identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), fraud detection services, and regulatory authorities where required by law.

4. How We Use Your Personal Data

phph7 uses the personal data it collects for the following purposes:

• To create, manage, and operate your phph7 account.
• To verify your identity and confirm that you meet the 21+ age requirement.
• To process deposits, withdrawals, and other financial transactions.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities.
• To comply with PAGCOR regulatory requirements, anti-money laundering obligations, and other applicable Philippine laws.
• To provide customer support and resolve disputes.
• To send you transactional communications relating to your account (e.g., deposit confirmations, withdrawal notifications, security alerts).
• To send you promotional communications about phph7 offers and new games, where you have consented to receive such communications.
• To personalise your gaming experience and recommend games or promotions that may be of interest to you.
• To monitor and improve the performance, security, and functionality of the phph7 Platform.
• To enforce phph7's Terms & Conditions and other applicable policies.
• To comply with responsible gaming obligations, including monitoring for signs of problem gambling and enforcing self-exclusion requests.

5. Legal Basis for Processing

phph7 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity — processing is necessary to perform the contract between you and phph7 (i.e., to operate your account and provide gaming services).
• Legal obligation — processing is necessary to comply with phph7's obligations under Philippine law, including PAGCOR regulations and anti-money laundering requirements.
• Legitimate interests — processing is necessary for phph7's legitimate interests in fraud prevention, security monitoring, and platform improvement, provided those interests are not overridden by your rights and interests.
• Consent — where phph7 relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time by contacting phph7 support.

6. Data Sharing & Disclosure

phph7 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. phph7 may share your personal data with the following categories of recipients in the circumstances described below:

• Payment processors — GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank, to process your deposits and withdrawals.
• Identity verification providers — third-party KYC service providers engaged by phph7 to verify player identities in compliance with regulatory requirements.
• Game software providers — licensed game providers whose software is integrated into the phph7 Platform, to the extent necessary to operate the relevant games.
• Regulatory authorities — PAGCOR and other competent Philippine regulatory authorities, where disclosure is required by law or regulatory obligation.
• Law enforcement — Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or other legal process.
• IT and security service providers — third-party providers of hosting, cloud infrastructure, cybersecurity, and fraud detection services engaged by phph7 to support the operation of the Platform.

All third parties with whom phph7 shares personal data are required to process that data in accordance with applicable data protection laws and phph7's data processing requirements.

7. Cookies & Tracking Technologies

phph7 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the phph7 website. phph7 uses the following categories of cookies:

• Strictly necessary cookies — essential for the Platform to function. These cookies cannot be disabled without affecting core Platform functionality, including maintaining your login session and processing transactions.
• Performance cookies — used to collect anonymised data about how players use the Platform, including pages visited and errors encountered, to help phph7 improve Platform performance.
• Functionality cookies — used to remember your preferences (e.g., language settings, game preferences) to provide a more personalised experience.
• Security cookies — used to detect and prevent fraudulent activity, including session hijacking and account takeover attempts.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phph7 Platform.

8. Data Retention

phph7 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in accordance with PAGCOR regulatory requirements and anti-money laundering obligations.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Gaming activity data is retained for a minimum of three (3) years from the date of the relevant activity.
• Customer support communications are retained for a minimum of two (2) years from the date of the communication.

Upon expiry of the applicable retention period, phph7 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

9. Data Security

phph7 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the phph7 Platform.
• Encryption of sensitive data (including passwords and financial data) at rest using industry-standard encryption algorithms.
• Role-based access controls limiting access to personal data to authorised phph7 personnel on a need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments.
• Multi-factor authentication for phph7 staff accessing systems that process personal data.
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

While phph7 takes all reasonable steps to protect your personal data, no security system is completely impenetrable. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phph7 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by phph7:

• Right to be informed — the right to be informed about how phph7 collects and uses your personal data (as set out in this Policy).
• Right of access — the right to request a copy of the personal data phph7 holds about you.
• Right to rectification — the right to request correction of inaccurate or incomplete personal data.
• Right to erasure — the right to request deletion of your personal data, subject to phph7's legal and regulatory retention obligations.
• Right to object — the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability — the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint — the right to lodge a complaint with the National Privacy Commission if you believe phph7 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, please contact phph7 support via live chat. phph7 will respond to your request within 30 days. phph7 may request proof of identity before processing your request.

11. Children's Privacy

The phph7 Platform is strictly intended for individuals who are 21 years of age or older. phph7 does not knowingly collect personal data from individuals under the age of 21. If phph7 becomes aware that it has collected personal data from a person under 21, it will immediately suspend the relevant account and delete the associated personal data.

If you are a parent or guardian and believe that your child has registered on the phph7 Platform, please contact phph7 support immediately via live chat so that the account can be closed and the data deleted.

12. Third-Party Links

The phph7 Platform may contain links to third-party websites or services. This Policy applies only to the phph7 Platform. phph7 is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any third-party sites you visit.

13. Updates to This Policy

phph7 reserves the right to update this Privacy Policy at any time. When material changes are made, phph7 will post a notice on the Platform and update the "Last Updated" date at the top of this page. Your continued use of the phph7 Platform following the posting of an updated Policy constitutes your acceptance of the revised Policy.

phph7 recommends that you review this Policy periodically to stay informed about how your personal data is being protected.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or phph7's handling of your personal data, please contact our Data Protection Officer via the phph7 support team. Our Filipino-speaking agents are available 24/7 via live chat on the Platform.

Support Email: [email protected]

Live Chat: Available 24/7 via the phph7 Platform.

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.